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      How to Integrate a New Messaging Channel in HubSpot

      Integrating a new messaging channel in HubSpot expands your communication capabilities. Here’s how to integrate a new messaging channel.

      1. Select Channel:

        • Choose the messaging channel you want to integrate (e.g., WhatsApp, Facebook Messenger).

      2. Prepare Integration:

        • Go to "Marketing" > "Settings" > "Integrations".
        • Search for the desired messaging channel and click "Connect".

      3. Enter API Keys:

        • Enter the necessary API keys and secrets to establish the connection.

      4. Configure Channel:

        • Customize the messaging channel settings in HubSpot (e.g., welcome messages, automations).

      5. Testing:

        • Perform tests to ensure the channel works correctly.

      6. Start Using:

        • Begin using the new channel for your marketing and support activities.