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      My Invoice is Incorrect

      If your HubSpot invoice is incorrect, there can be various reasons for this. Here is a guide to review and correct your invoice.

      Step-by-Step Guide:

      1. Accessing the Invoice:

        • Log in to your HubSpot account.
        • Go to your account icon in the top right corner and select "Account & Billing".

      2. Reviewing the Invoice:

        • Select the invoice you want to review.
        • Check all items on the invoice, including subscriptions, services, and taxes.

      3. Comparing with Your Contract:

        • Compare the invoice with your original contract or subscription.
        • Look for additional fees or services you did not order.

      4. Contacting Support:

        • If there are any discrepancies or errors, contact HubSpot support.
        • Prepare your account information and the specific invoice for quick resolution.

      5. Invoice Correction:

        • Support will investigate the issue and, if necessary, issue a corrected invoice.
        • Review the corrected invoice once again.