How to Integrate a New Messaging Channel in HubSpot

Select Channel:

• Choose the messaging channel you want to integrate (e.g., WhatsApp, Facebook Messenger).

Prepare Integration:

• Go to "Marketing" > "Settings" > "Integrations".
• Search for the desired messaging channel and click "Connect".

Enter API Keys:

• Enter the necessary API keys and secrets to establish the connection.

Configure Channel:

• Customize the messaging channel settings in HubSpot (e.g., welcome messages, automations).

Testing:

• Perform tests to ensure the channel works correctly.

Start Using:

• Begin using the new channel for your marketing and support activities.