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Our Application Form is Not Working

Issues with the application form can negatively impact the applicant experience. Here’s a guide to troubleshoot the form.

  1. Check the Form:

    • Go to "Marketing" > "Lead Capture" > "Forms".
    • Select the affected form and review the fields and settings.

  2. Validation and Required Fields:

    • Ensure all required fields are correctly defined and there are no invalid validations.

  3. Embed Code Check:

    • Check the form embed code and ensure it is correctly embedded on the target page.

  4. Analyze Error Messages:

    • Pay attention to specific error messages when filling out the form and analyze them.

  5. Browser Compatibility:

    • Test the form in different browsers and devices to identify compatibility issues.

  6. Contact Support:

    • If the problem persists, contact HubSpot support.